Rip-offs, known by economists as “market
inefficiencies,” are cases in which the price of something has
little to do with its actual value. They are particularly common
in industries where oligopolistic conditions dominate, which has
been increasingly common since deregulation fever hit
Washington. In today’s marketplace, the consumer is often a
sheep to be shorn. Here are seven common products where the
buyer must beware.
1. College textbooks are a blatant rip-off.
As if kids trying to get an education don’t face enough
financial hurdles, the textbook industry has found a way to soak
them on every class. A $200 biology book? A couple of Benjamins
for a math text that doesn’t even come with binding? That’s the
new normal.
The National Association of College Stores reports that the
average college student ends up paying about $655 for textbooksand supplies annually. That’s down a bit from $702 four years
ago, but it’s still a big wad of cash.
All told, there’s been an 812 percent increase in the price of
college textbooks since 1978. No, you didn’t misread that
number. And you thought healthcare was going up!
Although speaking of healthcare, a student trying to pass a
class is kind of like a patient trying to make it through
surgery. You’re hardly a “consumer” who can shop for the best
“products.” You do what your doctor or professor says. Don’t
want to buy the book? Then you will not be passing the class.
You may recall buying used books in college or sharing and
saving some money that way. But greedy textbook companies have
found a way around that. They’ve rigged up access codes in new
books that the student must use in order to do things associated
with the class, like take an online quiz or turn in a homework
assignment. The code can only be used one time, so the book
loses a great deal of its usefulness after the semester.
Another trick the industry plays is to pump out new editions of
exisiting books even when they aren’t justified. Or “bundling”
various kinds of additional products, like special software,
with the book. Kickbacks for professors who use certain
textbooks—also known as bribes—have been widely reported.
The problem has gotten so bad that legislators are trying to
come up with various ways to address it. California has
committed to underwriting 50 textbooks for common undergraduate
courses, which students worldwide will eventually be able to
download for free via the California Digital Library.
2. Don’t fall for mattress scams.
Are icky little bugs filling up your bed? Oprah did a show on
it. The Wall Street Journal warns that “the average mattress
will double its weight in 10 years as a result of being filled
with dead dust mites and their detritus.”
Eeek!
Cecil Adams over at Straight Dope looked up the claims, and
found that scientists don’t buy it: “It’s nonsense,” said mite
authority Larry Arlian, professor of biological sciences,
microbiology, and immunology at Wright State University. “I
don’t know where that originated. They’re not that prolific.”
Most people aren’t even allergic to dust mites, and there are
ways of countering them, like putting impervious covers on
mattresses and pillows, that don’t require shelling out
thousands of dollars. The dust mite fear-mongering is just
another way to get you to go shopping for something you may not
need.
A mattress is a pretty boring product, so marketers and
salespeople have to figure out all kinds of strategies to get
you to replace them. They’ve thought long and hard about adding
bells and whistles like extravagant covers, sleep numbers, and
anti-bacterial green tea foam to justify high prices. You can
easily spend several grand on a mattress.
The mattress industry features a system whereby retailers add on
a giant markup, often 100 percent. This covers both sales
commissions and lets stores announce a constant stream of
“blow-out” sales. When you walk into a mattress store, the
salesperson knows she pretty much has you. As the website
Mattress Scam points out, people don’t really browse mattress
stores for the heck of it, like they do clothing stores or
electronic goods. You shop for a mattress when you think you
actually need a new one. (Not many folks relish the idea of a
secondhand mattress, with the recent bedbug scare.) Sellers
charge high prices for a simple reason: They can get away with
it.
Simple solution: Get a cover for the mattress you have, flip it
around to keep it even, and vacuum regularly.
3. Tampons: the pay-as-you-flow rip-off.
If you are a woman reading this article, you will likely drop a
couple thousand bucks on tampons in your lifetime. It is said
that menstruating Americans go through an average of 11,400
tampons in their lives: That’s five tampons a day, five days a
month, for 38 menstruating years.
Researcher Karen Houppert calls it “pay-as-you-flow.” When you
see the various ways women get ripped off, you understand why.
It may gall you, for example, to hear that unlike condoms,
tampons and other sanitary products are taxed in many states.
Yes, tampons are considered a luxury item instead of a
necessity. When I was profusely bleeding during a recent trip to
Brazil and couldn’t find a store, my situation certainly felt
like a necessity! I’m sure you know the feeling.
Over the years, you may have noticed that the number of tampons
in a box has dropped (from 40 to 32 in 1991, for example) while
the price stayed the same. The major players in the tampon
business, Procter & Gamble (Tampax), Playtex, Kimberly-Clark,
and Johnson & Johnson, have well over 90 percent of the market,
and under these oligopolistic conditions, they can pretty much
do what they want. Excited by news of the growing global tampon
market, tampon makers are focusing on “organic” products and
snazzy, colorful wrappers.
I’m not going to sugarcoat this. There are alternatives, but
they can be more, uh, hands-on. But if you’re ready to go bold,
you could try washable pads, menstrual cups, and even sea
sponges. Each has its upsides and downsides, and you have to be
prepared for a bit more mess and effort.
4. The dark truth about printer ink.
It’s a classic marketing scheme. You sell one product, like a
printer, at a rock-bottom price, essentially losing money. Then
you turn around and sell everything else that you need to use
that product at a giant markup. You may have gotten your printer
cheap, but the ink and toner that make it work are super-costly.
The folks at MainStreet.com found some amazing research: “The
website DataGenetics crunched the numbers and came to a shocking
conclusion: Assuming a cartridge sells for $16.99, the 19
milliliters of ink it contains amounts to nearly $65,000 a
gallon.” That is very likely the most expensive liquid you will
ever purchase. The cost of one gallon of ink is the same as
2,652 gallons of gasoline!
Why the high prices? Like video game consoles, printers are loss
leaders. You can get a PlayStation for a song, but the games are
going to cost you big-time. Same thing with printers.
Here’s another fact: As David Robinson has reported at the
Guardian, the amount of ink in individual cartridges has been
gradually shrinking. Yep, the size of the sponges that hold the
ink have shrunk and there’s basically just a bunch of empty
space inside the cartridge.
And that’s not all. Much of the ink in your printer doesn’t even
make it to the page. According to Consumer Reports, “it’s used
to clean print heads and for other maintenance chores, typically
when the printer is preparing to print after sitting idle for
some time.”
If you don’t do a ton of printing, you might consider a slightly
more expensive printer that won’t waste ink and will not break
down. But if you’re going to be printing a lot, make sure you
compare the cost of cartridges associated with different models.
Also, if you print a lot, you may want to leave the printer on,
because every time you turn it on you trigger that ink-wasting
maintenance cycle.
5. Bottled water is a giant scam.
It’s become the accessory-of-choice for urbanites on the go. But
here’s the reality: Bottled water is expensive, wasteful and
probably not any healthier than tap water.
You may feel safe thinking that bottled water in the U.S. falls
under the regulatory authority of the Food and Drug
Administration. But in reality, as Chris Baskind reports, “about
70 percent of bottled water never crosses state lines for sale,
making it exempt from FDA oversight.” And what is in that water?
Who knows? There’s certainly no guarantee that your tap water is
pristine (you can look up information on your own system here).
But at least I can look up my water, which comes from the New
York City System, and see how it is treated, read what
violations have occurred, and review dates for follow-up
actions. Can you do that on a bottle of water? No, you can’t.
Bottled water is thought to be exacerbating climate change. It
produces heaps of waste that produces toxic fumes, and recycling
possiblities are limited.
The proliferation of bottled water has also taken our focus off
one of the great mainstays of public health: the construction
and maintenance of safe municipal water systems.
6. Be careful choosing generics over brand-name
products.
Sometimes generics are a money-saver, like prescriptions drugs,
or over-the-counter medications, which are legally required to
list their ingredients and adhere to the same standards as
brand-name products. If you need a pain reliever, grab yourself
the generic brand and save a buck.
Beyond medicines, lots of times there’s not much difference
between generic and brand-name products. Often the very same
item, like, Reynolds Wrap, can be found repackaged as house
brands. In taste tests, consumers have a hard time telling the
difference between, say, a name-brand ketchup and generic stuff.
For drivers, gas is gas, so if you come across off-brand
gasoline, don’t be afraid to buy it.
But generic is not always your best bet. Large chain
supermarkets have started selling “second tier” brands that may
be lower in quality, with names like “Kroger Value” and “Food
Lion’s Smart Option.” This trend is on the upswing, so expect
more products to fall under this category and be sure to check
ingredients and pay attention to performance. Generic paper
products, like paper towels, for example, have fewer fibers and
don’t absorb as well, so you may end of using more of them.
Generic paint may be watered down, so watch out for that one,
too.
7. Don’t be fooled by germ-fighting supplements.
Every time I go to my gym, I see somebody fighting the war on
germs, wiping down any equipment they touch with treated
towelettes, and vigorously rubbing their hands. On the
playground, moms and dads are continually swiping Junior with
antimicrobial cleansers.
Scrupulous or stupid? Nobody wants to pick up a germ that will
make her sick, but the multitude of products that claim to fight
germs and boost the immune system don’t amount to much in the
way of health. They are also a waste of money. In fact, some
germ-fighting ingredients have been found to be toxic, like
triclosan, which has been added to everything from toothpaste to
makeup.
Ironically, the prevalence of these products may actually lead
to hardier germs that will make more of us sick.
Want to avoid infection? Try basic hygiene, like washing your
hands with good old-fashioned soap and water. |